Contact Us

Thank you for visiting. Whether you have a question, have spotted something that looks out of date, or simply want to share your thoughts, we are always glad to hear from readers. This page explains the best way to reach us and what you can expect after you get in touch.

How to Reach Us

The quickest way to contact our team is by email. Please write to [email protected] and a member of the team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.

What You Can Write to Us About

We welcome messages on a wide range of subjects, including:

• Corrections: if you believe a detail on the site is inaccurate or no longer current, let us know which page it appears on and what you think should change.
• General questions: if something we have written is unclear, we are happy to explain it in plainer terms.
• Feedback: suggestions for new topics or ways to make pages easier to read are always useful.
• Partnership and media enquiries: please include your name, organisation and a short summary of your request.

Helping Us Help You

To make sure we can reply properly the first time, it helps if you include a clear subject line, the address of any page you are referring to, and as much relevant detail as you are comfortable sharing. Screenshots can be helpful, but please never send passwords, bank details or other sensitive personal information by email.

When to Expect a Reply

We aim to respond to most messages within two to three working days. During busy periods or UK bank holidays it may take a little longer, but we do read everything we receive. If your message concerns a possible error on the site, we will review it carefully and update the page where needed.

Please Note

We are an independent editorial website. We cannot access personal accounts held with any third-party service, resolve disputes on anyone's behalf, or process payments. For issues of that kind, please contact the relevant provider directly.

Your Privacy

Any details you share with us are used only to answer your message. You can read more about how we handle information in our Privacy Policy. For the rules that apply when using this website, please see our Terms of Use.

We look forward to hearing from you.